Frequently Asked Questions
Find answers to your questions about our luxury collections, shipping, and returns.
What is the standard shipping time for domestic orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days, while expedited options are available at checkout for faster delivery.
How do I determine my correct size for Badgley Mischka footwear?
Our footwear generally runs true to size. We provide a detailed size guide on each product page that includes measurements for US, EU, and UK sizing to ensure a perfect fit.
What is your return policy for evening wear and bridal gowns?
We accept returns on unworn, unwashed merchandise with original tags attached within 30 days of purchase. Please note that certain bridal and clearance items may be marked as final sale.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. International shipping rates and duties are calculated at checkout based on your destination and order value.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are typically unable to cancel or modify it, but you may return the items once they arrive.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Affirm for interest-free installment payments.